Murielle Bielawski

Working student role within the HR operations function of an established company, focused on process-safe administration, precise documentation, and reliable handling of personnel-related workflows.

• Maintained employee data and processed recurring workflows in the relevant HR systems.
• Prepared employment references and recommendation letters for employees.
• Handled contract renewals, working-time adjustments, and administrative workflows related to student employment.

Cross-functional role spanning customer service, administration, and operations in a fast-moving mobility environment where accuracy, pace, and reliability were essential.

• Created and managed vehicle rental contracts.
• Maintained operational data and handled written customer correspondence to support smooth rental processes.
• Inspected vehicles before and after rental for damage, cleanliness, and fuel levels.

Customer-facing retail role with a strong service mindset and confident support of sales-driven processes in a demanding store environment.

• Handled point-of-sale transactions and payment processing.
• Supported the sales team with customer service and merchandise presentation, contributing to a positive shopping experience.

Professional experience in a sensitive practice setting that required discretion, organization, and a calm, structured approach to administrative and patient-facing routines.

• Supported daily administrative work, including appointment scheduling and maintenance of patient records.
• Assisted the dental team with organizational routines and patient support.

Marketing internship in a premium automotive environment focused on brand communication, event support, and precise administrative coordination.

• Created social media content to strengthen the brand's online presence.
• Supported the planning and execution of events, including presentations of new vehicle models.
• Handled administrative coordination and contributed to the creation of an emergency handbook.

Marketing role focused on social media, event coordination, and operational support for customer-facing communication and brand-building activities.

• Managed and maintained social media channels to support brand visibility.
• Coordinated event logistics, including materials and participant communication.
• Supported customer relationship development through targeted marketing activities.